We believe in our craftsmen, our materials and our designs so strongly that we warranty them against defects in materials, hardware and workmanship for life. Hardware pertains to all zippers, buckles, D-rings, snaps, and any other parts utilized in the manufacturing of our bags. This warranty applies to product materials, hardware and construction under responsible use. Exposure to any harsh chemicals like salt, chlorine or conditioners that result in corrosion, discoloration or a breakdown of integrity of material, or damage caused by dog chewing, pool water exposure, road rash, etc., is considered abuse and will void the warranty. If at any time during the life of your Over Under product you have problems in these areas, return the product and it will be repaired free of charge. If the product cannot be repaired due to a defect in craftsmanship or faulty hardware, we will be happy to replace the item at Over Under's discretion.
While your Over Under item is designed to provide you with many years of use, Over Under is not responsible for common wear and tear or misuse of your product and it is not covered by our warranty. This can include most standard wear and tear on wallets, dog collars, etc. Though we do not warranty this type of damage, products can usually be repaired at a minimal cost. We sincerely value your patronage and will always do our absolute best to go the extra mile and ensure that you are happy with every Over Under purchase.
All in all, If your piece doesn’t live up to what we said it would, then contact us or have one of your descendants get a hold of one of my descendants and we’ll take care of you.
-Bryan D. Horn, Owner